Spartan Lover Reviews

Spartanlover.com's return policy allows for the return of defective products for a replacement, store credit, or a partial refund. The policy does not permit cancellations once an order is placed. If a product arrives with issues, customers are provided with instructions on how to repair the item, receive a reimbursement, or return the doll for a free replacement. However, the return policy stipulates that a full refund is not available if the product is destroyed by the customer. As for the shipping policy, there are instances where the shipping process involves additional perfecting of the product, such as the doll's facial hair, which may delay dispatch. Customers should expect communication regarding shipping updates and any potential delays in delivery.

To contact customer support at Spartanlover.com, customers can reach out via the phone number (503) 567-9374. Additionally, the website has been noted for responsive customer service, particularly a representative named Vlad, who is mentioned for providing timely responses to inquiries. Customers are advised to check their spam folders for responses from the company, as communication attempts may sometimes be directed there.

If your purchase is defective, you can return it within 30 days of delivery for a free replacement. Because sex products cannot be resold for sanitary reasons, there are no refunds. If you no longer want or don't like the goods, they will not accept returns based on this reason.

If your doll arrived with easily fixable scratches or small rips, please use the provided repair instructions. These issues do not qualify for a doll replacement. For more serious damage, contact FedEx or UPS to open a damage claim and email them with the claim number and photos of the damage. Spartan Lover will send you a replacement.

Their Cancellation Policy does not allow cancellations for ready-to-ship items. Once an order has been placed, it cannot be canceled. Due to the streamlined nature of their processing, orders are sent immediately for shipping and Spartan Lover is unable to retrieve individual packages.

Orders are shipped in a discreet package with a generic sender's name to protect your privacy.

Yes, all of their dolls are anatomically correct and have a fully functional reproductive system.

All of their dolls are made from TPE or silicone, which are both hypoallergenic materials.

Yes, all of their dolls are safe for sexual use. However, Spartan Lover does recommend using appropriate lubrication and cleaning the doll after each use to maintain hygiene.

Spartan Lover offers a 90-day warranty on all dolls for any manufacturing defects. If you receive a damaged or defective doll, please contact customer service for assistance.